What Is AICPA SOC Certification and Why It Matters for AI in Logistics

Why This Matters

When logistics teams adopt automation and AI, they're trusting new technology with their most sensitive data.

Load information. Customer details. Payment records. Operational metrics.

Security and compliance aren't optional; they're foundational. That's why LunaPath is AICPA SOC certified, a globally recognized standard for data security, system reliability, and organizational trust.

What Is AICPA SOC Certification?

The American Institute of Certified Public Accountants (AICPA) created the System and Organization Controls (SOC) framework to help companies prove how they protect customer data.

SOC certifications verify five core areas:

• Security – Protection against unauthorized access

• Availability – Reliable uptime and system accessibility

• Processing integrity – Accurate, timely data handling

• Confidentiality – Controlled access to sensitive information

• Privacy – Responsible handling of personal data

SOC 2 is the standard for technology and SaaS companies. It means an independent auditor has verified that security controls meet or exceed industry standards. Think of it as a financial audit for trust, but instead of checking ledgers, it checks your data defenses.

Why SOC Compliance Matters in Logistics

Logistics technology depends on interconnected, sensitive data streams.

Load and rate data. Carrier communications. Customer contacts. Billing records. GPS feeds.

When you add AI to that stack, every automated action, whether it's a carrier call, an ETA update, or a POD retrieval, touches multiple systems and partners. Data protection becomes non-negotiable.

What SOC-Certified Partners Deliver

• Secure integrations with TMS, ERP, and visibility platforms

• Access control and role management

• Encryption at rest and in transit

• Full audit trails of every agent action

• Peace of mind for IT, legal, and compliance teams

AICPA SOC 1 vs. SOC 2 vs. SOC 3 (Quick Breakdown)

Type	Purpose	Focus Areas	Who It's For
SOC 1	Financial reporting	Controls over financial data	Accounting & payroll systems
SOC 2	Operational trust	Security, availability, confidentiality, privacy, integrity	SaaS, AI, logistics tech providers
SOC 3	Public report	Summary of SOC 2 without sensitive details	Marketing/public trust

LunaPath holds SOC 2 compliance, meaning our security, privacy, and system availability controls have been independently validated.

The Link Between SOC and AI Governance

SOC isn't just about securing servers. It's about creating accountability in how technology behaves. For AI platforms, that means:

• Every automated decision is auditable

• Data never leaks across customers or systems

• Every call, email, or file update is traceable

• Permissions and escalation paths are enforced before agents act

SOC compliance makes AI trustworthy, not just powerful.

How SOC Certification Benefits Freight Operators and 3PLs

Choosing a SOC-certified AI or logistics partner gives you:

Data Safety You Can Prove

Audited controls for encryption, retention, and data segregation keep customer information protected.

Compliance Alignment

SOC-certified systems align with internal audits, ISO 27001, GDPR, and enterprise procurement standards.

Lower IT Risk

SOC reports simplify vendor security reviews, accelerating onboarding and procurement.

Transparent Operations

SOC processes include logs, monitoring, and reporting that make every action visible and verifiable.

Trustworthy Automation

With controls validated by independent auditors, your AI workflows can scale confidently without security concerns blocking innovation.

What LunaPath's SOC Certification Covers

LunaPath's SOC 2 Type II certification validates our:

• Security architecture – Encryption, intrusion detection, continuous monitoring

• Data governance – Secure handling, retention, anonymization

• Change management – Controlled, auditable software updates

• Incident response – Documented, tested escalation workflows

• Third-party management – Vendor due diligence and risk controls

"For us, SOC isn't just a checkbox; it's the foundation of trust. Our customers operate in high-stakes environments. SOC certification proves we're serious about security, compliance, and doing things the right way."— Kris Glotzbach, Chief Revenue Officer at LunaPath

How to Verify a Vendor's SOC Status

Before connecting a new partner to your freight systems, ask:

• Do you hold SOC 2 Type II certification?

• Can you provide the most recent audit report under NDA?

• Are your data handling practices aligned with AICPA Trust Services Criteria?

• How do you handle customer data segregation and deletion?

• What are your incident reporting procedures?

Working with SOC-certified vendors simplifies security reviews, accelerates innovation, and reduces risk at every level.

In an era where AI is reshaping logistics, trust is infrastructure, choosing SOC-certified partners ensures your automation strategy is secure, compliant, and future-ready. LunaPath's AICPA SOC certification validates our commitment to protecting your data, ensuring transparency, and building AI systems that logistics teams can rely on.

Automation doesn't just need to be fast; it needs to be safe, governed, and accountable.

Learn more about LunaPath's AI guardrails and SOC-certified infrastructure.